Privacy policy

Who we are

Unigram runs this service and decides what happens to the information in it. Unigram is for people aged 13 and over, and you sign in with a university email address. For anything on this page, write to us at the address under Contact.

What we keep

What you give us, and what the app records as you use it:

• Your university email address, which is how you sign in. If you set a password, only a scrambled form of it is kept.
• Your profile: your name, handle, picture and banner, your bio, your answers to up to three prompts, what and where you study (the degree and track you pick from your campus's list, or in your own words) and which year you're in, your city, what you are here for, your interests and your links.
• What you post, comment and react with, which of the week's questions a post answers, and the pictures on your posts.
• The asks you post and when they close, the hands you raise on other people's asks, and whom an asker picked, so that a pick can open a chat.
• The polls you post and their options, how you vote in other people’s — once, and for good — and which caption you crown on a post of yours.
• Your messages, and when you last read each chat.
• The courses you join, the files you share in them, the lecturers you add, and when you last looked at each course's files, so that a new one can be marked.
• The section of each course you pick for your week — which lecture or tutorial you attend, each semester. Only you see it.
• Who you are connected to, who you follow and who you have blocked, and the requests to connect that you send and answer.
• When you asked somebody to connect, kept for a week so that the limit of fifty a week can be counted. It says when, never whom.
• Who was shown to you in your daily ten, and whom you skipped, so that nobody comes round again too soon, and whether you turned the deck off, so that you are shown to nobody and dealt nobody.
• Whether you turned Circles on, when you last opened Home, and which circle you sat in each week and when you left it, so that you are seated with people around this week and new to you.
• Which course files you opened, and who thanked whom — for which file, which help on an ask, which study session or which reply on their post — with the note and the XP each thank added, so that only help somebody used can count. How much a thank counts depends on whether the two of you already know each other, whether it came in the weeks before an exam, and how many people have thanked the person thanking; we work that out, and nobody is shown it. We also keep the badges your help came to and the posts you boosted, and your level and the courses you helped in this term can move you up in other people's deck and search.
• A study session you plan — what you'll study, where and when — who said they're going, and who checked in with the host's code. A wrong code is kept for a day, so that guessing at one can be stopped, and then deleted.
• Reports you make, with a copy of what you reported.
• The devices you turned on phone notifications for — in the app, your phone’s notification address — and which kinds of notification you want.
• If you leave your email on our home page to hear when Unigram is out: that address, whether you have an iPhone or an Android phone, the language of the page and when you left it. It is not an account, and any address will do.

What we use it for

To run Unigram: to show your profile and posts to the people they are meant for, to deliver your messages, and to tell you when something needs you. To choose who is shown to you — by the interests, courses and degree you share, your campus, your year, your city, and whether a profile changed recently — with the reason on each card. If you turn Circles on, to seat you each week with a few people from your campus, and if you turn weekly pairs on, to pair you each week with one. If you sign up for a build sprint, to put you on a team. If you leave your email on our home page, to send you one email, the day Unigram is out on your phone. And to keep it safe: to act on reports, and to limit how fast anybody can post or ask to connect.

There are no ads on Unigram. We do not sell or rent what you keep here, and the app carries no analytics or tracking tools.

Who sees what

What other people can see depends on what it is:

• Your profile is visible to every signed-in member, except anybody you have blocked or who has blocked you.
• A post is seen by the audience you choose for it: every member, or only your connections.
• A poll’s results are shares of the vote, never a count, shown to whoever voted and to the person who asked. Who voted for what is seen only by the person who asked. A crowned caption is shown on its post with its writer’s name and picture.
• A message is seen by the people in its chat. Everyone in a course sees the course's chat, and who else is in the course.
• Who you follow and who follows you is seen only by you and that person. How many connections you have shows on your profile.
• Your XP, your level and your badges show on your profile to everybody signed in, and the XP you were given this week can put you on your course's and your campus's Top helpers. Who thanked you, for what, and their notes are seen only by you and the person who thanked you — and by moderators, who can see who thanked whom (never the notes) to find accounts thanking each other for XP. The one exception is a reply: when the person who posted says your reply helped, the reply shows it, with their name, to everybody who can read the post — never the note or the XP.
• A study session, who is going and who checked in are seen by everybody in its course, so the people who were there can thank each other.
• Profile pictures, banners and project covers load from addresses that are hard to guess but not secret. A picture on a post is shown only to the people who can see the post.
• Moderators see reports and what they point to, and can find an account by its email address when they help someone or act on a report. What moderators do is recorded, and only moderators can read that record.
• An address left on our home page is seen by the Unigram team alone.

Who else handles it

A few services do part of the work for us, and each sees what its part needs:

• Supabase stores the database and the files, in Frankfurt, Germany, and handles signing in.
• Netlify hosts Unigram: it serves every page you open and runs the code behind them.
• Resend delivers your sign-in codes, and the one email we send to an address left on our home page, so it sees the address each one goes to.
• If you turn on phone notifications, Apple, Google, Mozilla or Microsoft carries each one to your browser, depending on which it is. In the Unigram app, Expo’s notification service carries each one to your phone, through Apple, and sees the notification’s text and your phone’s notification address. A notification about a message names who sent it, never what it says.
• When you open a link that somebody posted, you leave Unigram, and that site's own rules apply. We never fetch those addresses ourselves.
• The fonts are served from our own site, so reading a page does not tell a font service that you were there.

Like any website, these services keep technical records of the requests they handle, such as the address a request came from.

On your device

Unigram keeps you signed in with cookies, and uses one more to remember which cards on Home you put away. Your browser's own storage remembers a few things for this device alone, such as your text size, contrast and motion settings and whether we have asked about notifications. While you sign in, this tab remembers the address a code went to for the hour the code is good, so a reload does not start over. None of it is used for advertising or to follow you anywhere else. The Unigram app keeps the same things on your phone that a browser would: your sign-in, and those few settings.

Keeping and deleting

We keep what is described here for as long as you have an account.

• When you delete a post, a comment or a message, it disappears for everybody at once. The database keeps it, marked as deleted, until your account is deleted.
• You can delete your account yourself, in Settings under Account. That removes your profile, your posts, comments and reactions, your connections and follows, the projects you own, your course files and your pictures.
• When an account is deleted, the messages it sent stay in the other person's chat, shown as from a deleted account.
• A report keeps its copy of what was reported, and the moderators' record keeps what they did, after the account they concern is gone, so that a decision can still be explained.
• Copies in our database provider's backups last until those backups expire.
• An address left on our home page is deleted as soon as its one email has gone. To have it deleted sooner, write to us at the address under Contact.

Your rights

Under Israel's Privacy Protection Law you may see the information we hold about you, and ask us to correct it or delete it. Most of it you can see and change yourself, on your profile and in Settings. For the rest, write to us.

Changes to this policy

When this policy changes in a way that matters, the date at the top changes with it.

Contact us about privacy

Questions about your information, and requests to see, correct or delete it, go to the address below.

Email

unigram.campus@gmail.com